Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was recently acquired by IBM. TEC principal analyst P.J. Jakovljevic takes a close-up look at the functionality—and at telecom expense management (TEM) in particular—that makes Emptoris solutions a success among Forbes Global 2000 companies.
wireless internet security camera
company to manage its wireless and landline (private branch exchange [PBX], voice over Internet protocol [VoIP], fax, phone card, etc.) telecom spend in these days of a mobile and telecommuting workforce with a proliferation of devices, including mobile phones, smartphones, tablet computers, ruggedized mobile computers, mobile printers, and mobile point-of-sale (POS) devices. The task of providing devices to employees and managing them is left to overworked and underequipped IT departments and in-house